Product: Hbo Now Subscription Clear all filters (2 of 2 reviews match)
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I tried HBO NOW through my Roku.It never sent an email to set up a password.For 7 hrs I went back and forth with Customer Service VIA EMAIL & phone. The phone lady was nice and helpful. The *** who finally emailled me kept asking for the same things further down in the...
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1.0
HBO
Product
Hbo Now Subscription
#1080915
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In July of 2016, Roku double charged my bank card for my HBO Now subscription. I noticed it almost immediately and contacted customer support through their online chat. I expected an apology and a quick refund, but all I have gotten from them is a run around and a...
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Rokusucks
Roku***ks

Typical my forth service issue in a year same problem was met with where did you purchase maybe you can return this from resolution specialist worst company ever had the misfo...

Anonymous
abbey

This also happened to me. I just realized it as I never thought to double check my roku account for unauthorized or double charges. I have been charged twice a month for my HB...

1.5
Product
Hbo Now Subscription
I liked
  • Roku device is pretty cool
I didn't like
  • Poor customer support
  • Theft
  • Refusal to issue refund
#898140
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