Hbo Now Subscription Reviews

In July of 2016, Roku double charged my bank card for my HBO Now subscription. I noticed it almost immediately and contacted customer support through their online chat. I expected an apology and a quick refund, but all I have gotten from them is a run around and a migraine. The first support representative told me it would be resolved in 3-5 business days. Nine business days later, I heard back from them via email that it was "under...
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I liked
  • Roku device is pretty cool
I didn't like
  • Refusal to issue refund
  • Poor customer support
  • Theft