Anonymous
map-marker Traverse City, Michigan

It's not working and hasn't been for two days

How many times do I need to say this. My Cable TV does not work for HBO and Showtime. I'vd tried everything. I want a tec to come to my house and fix it. I am 80 yrs of age and handicapped.
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Angel F Qau

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Verified Reviewer
| map-marker New York, New York

Get a refaund

HBO - Get a refaund
Mi primo me presto su cuenta de HBO pero lo tenia vensido intente ves un tv show ya que me presto su cuenta viajar pero al momento de entrar ise un pago de error atrabes de mi cuenta apple es importante aser la cancelacion ya que se iso el pago por error y poder cancelar el pago y resivir un reembolso de mi dinero
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Loss:
$21

Preferred solution: Full refund

Janet S Pzf

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Verified Reviewer

Complaint

I loved Seinfeld and liked the early Curb your Enthusiam shows. This last season is discusting. Larry David was a talented and funny man. He is now an old disgusting *** *** It is so sad to see such a good show turn into a show that is not funny and should not be on the air. Janet Sheerin
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Pros:
  • Some good shows
Cons:
  • Too liberal

Preferred solution: Curb Your Enthusiam being taken off of cable

User's recommendation: Don't watch Curb Your Enthusiam

Karen G Zpy

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Verified Reviewer

I have been charged 15.99 by HBO and have Roku on my TV no HBO my email is karengrayarcher@***.com

My checking account changed 15.99 causing and overdraft I want a refund/ return email karengrayarcher@***.comno
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Loss:
$16
Cons:
  • Causing an overdraft

Preferred solution: Full refund

User's recommendation: No 0

Nancy J Yrg

Max just spins circles

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Tried to reload max after payment type change and it just spun circles on a blank blue screen for days
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User's recommendation: None the agent diagnosed my problem quickly and walked me through the solution

Theodore S Ept

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Verified Reviewer

Angry

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Paid for service QR code will not scan told me to go to max.com sign in no place to sign in nobody answers chat nobody answers phone please cancel my account. All you people did was *** me off.
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Cons:
  • Paid for service i cannot receive company is useless

User's recommendation: Don’t buy lousy service

Theodore S Ept

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Paid for the service and it won’t let me on nobody is available to help

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Paid for the service cant scan QR code logged into max.com sign in sent message to chat and nobody responded. Please cancel my account. All you have done is *** me off.
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User's recommendation: Don’t buy nobody there to help you they won’t even let you call the number to get help

Brandy A Vve
map-marker Setúbal, Continental Portugal

Service sucks

Keeps losing connection to internet and super slow take forever to try to watch anything I am not happy with this service its like high way robbery Im paying for something I cannot use
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Loss:
$10

Preferred solution: Price reduction

Craig M Zar

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Verified Reviewer

Can’t use the product

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Cant get it to work through DIRECTV streaming, spent 2 hours on the phone with ATT, Max and Direct TV. Max wont work!!!
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Preferred solution: I just want the service to work

User's recommendation: You don’t want to hear this

Anonymous
map-marker Washington, District Of Columbia

Billing

I was suppose to be on the Black Friday deal but yall didnt get it yall changed me regular price I would love to stay a customer if I can get the deal I signed up for
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Peggy L Dqu

You are billing me after cancel

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I canceled my service months ago and you still charge my account 17.46 a month. First I was getting billed through PayPal and got that stopped but you still charge my bank. And my subscription is canceled.
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Loss:
$105
Cons:
  • Waste of money

Preferred solution: Full refund

User's recommendation: Don’t subscribe

Takia Tbv
map-marker West Bend, Wisconsin

Pay bill

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Our representative was wonderful!! She was so helpful, friendly, and nice!! She made the service resume & walked us through it.
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Grace M Ssr

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Verified Reviewer

Lost the email and password to log in

Hello! Im hoping youll be able to help me. My HBOMax (or Max now I guess) email and password were lost to the eathernet and I have no way to log back in. I can provide the card i used to set up the account. Id really like to use my account.
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Pros:
  • Good shows
Cons:
  • Bad recovery

Preferred solution: I’d just very much like to be allowed to watch HBO again

User's recommendation: Don’t be a fool, write down your password

Media Expert Talks

Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.

Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Debra P Dlo

To update my billing information

Once you update my payment method I need to talk to somebody from customer service. Please call me at 216-308-**** concerning us I dont know anything about electronics so I need somebody to call me.
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Preferred solution: Like to update my payment method, because they changed banks

Bruce S Pdh

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Verified Reviewer

Enrole in Max

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Original review Sep 04, 2023
I have HBO in DirecTV, had not applied for Max. Spoke to an extremely helpful and kind young lady who patiently walked me thru the process. Her directions were spot on and easy to understand and follow. I was able to set up my account quickly the first time. Great staffer, hire more like her. EXCELLENT JOB !! Problem resolved, thank you Happy
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Pros:
  • New customer
Cons:
  • None yet

User's recommendation: This woman was fantastic

Milana Akh

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Refund on my max account

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They're a snake in the grass follow me as the spider said to the fly. Don't try any free short-term view they'll get you. I've never seen anything so hard to cancel and there's no refund on what I have not used anyway I don't want to get into a big old thing I could write pages on it just buy or beware I wouldn't try any free thing if you want it get it if you don't don't test the water
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User's recommendation: That's up to them it's none of my business I just know what happened to me they're a snake in the grass and as the spider said to the fly follow me.

About

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Summary

HBO is American cable television company owned by Home Box Office Inc. It is a subsidiary company of Time Warner. This television network was found by Charles Dolan in 1972 in NYC, NY. HBO shows original series and miniseries, documentary movies and hit-movies, comedies and sports shows, kids programs. This cable television company provides up to thirteen multiplex channels, depending on provider. Their channels are broadcasted on Eastern and Pacific time zone schedules. HBO HD is a high definition simulcast translated in 1080i format. HBO on Demand provides access to subscribed channels. Since 2011 it has offered an option to watch movie in 3D format. HBO Latino presents original programs in Spanish language. HBO GO is a streaming service that gives ultimate access to any movie or show from anywhere. HBO has expanded and provides their television cable services on international level. Nowadays HBO operates in more than 50 countries in Europe, Asia and Latin America.

HBO reviews and complaints

HBO is ranked 244 out of 3632 in Media category

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